What is a Service Coordinator?

Role of a Service Coordinator

A Service Coordinator (SC) is assigned to each individual served by SG/PRC. The service coordinator builds and sustains an ongoing relationship with the individual and their family. The SC is available to the person with developmental disabilities and their family to answer questions, provide support, guidance, and advocacy in securing service needs. Services can include generic resources and regional center funded services.

Through a person-centered approach the service coordinator assists the person with developmental disabilities and their family to develop an Individual Family Service Plan (IFSP) or Individual Program Plan (IPP). The IFSP and IPP identifies the person’s life goals and service needs.

How Do I Contact My Service Coordinator?

You may dial (909) 620-7722 and ask the receptionist to connect you to your service coordinator.

You may also find your service coordinator through our directory on our Contact page.

San Gabriel/Pomona Regional Center values you and your time. Your service coordinator is your primary contact and person of direct support. If your service coordinator is not available and you have an urgent matter, the receptionist may connect you to an assigned Officer of the Day. If you experience difficulties reaching the Officer of the Day, the receptionist may connect you to your service coordinator’s manager. If you are not able to reach a manager, our receptionist may connect you to an Associate Director or Director.