Transportation

Access Services

Access Services is responsible for Americans with Disabilities Act (ADA) mandated paratransit transportation in Los Angeles County. Eligibility for Access Services is not based solely on a person’s disability, age, or medical diagnosis. Eligibility is based on a person’s abilities. To become a registered Access customer call (800) 827-0829; TDD (800) 827-1359 or cserv@accessla.org Please visit Access Services website for more details.

Get About — Pomona Valley Transit Authority

Get About is a door-to-door transportation service for seniors and disabled persons in the Pomona Valley. Get About is funded and sponsored by the cities of Claremont, La Verne, Pomona, and San Dimas and is operated on their behalf by the Pomona Valley Transportation Authority. Community Senior Services provides registration services for Get About.

Riders registered with Get About can travel throughout the Pomona Valley, Monday through Sunday. All they need to do is call the day before their trip. For more information or to register, please call (909) 621-9900. To reserve a ride, call (909) 596-5964. Visit Get About website.

Foothill Transit

Foothill Transit provides community-oriented, environmentally friendly bus service throughout Southern California’s San Gabriel and Pomona Valleys with express service to downtown Los Angeles. Service area extends from Pasadena to Montclair and from Azusa to Brea. Buses are ADA compliant and equipped with ramps and secure seating for customers in wheelchairs. A full range of services are available at 1-800-RIDE-INFO (743-3463) or at any of their Transit Stores. Information is also available online, where you can find our discounted fares and passes.

Other City Transits

San Gabriel/Pomona Regional Center (SG/PRC) Transportation Services

SG/PRC contracts with vendors to provide transportation services. All transportation services are curb-to-curb and include fixed route service, as well as on-demand service.

The first point of contact for transportation questions or concerns should be the transportation company providing the service. If the transporter has not adequately addressed the issue or concern, the Service Coordinator (SC) or the SG/PRC Transportation Unit should be contacted directly and informed of the issue.

The Transportation Unit is available during regular operating hours from 8 a.m. to 5 p.m. This unit is also for the on-going support to case management with overall processing and coordination of Transportation Service Requests (TSR’s), as well as the following:

  • Bus Pass/TAP Card Enrollment
  • Handling complaints regarding transportation services
  • Developing contracts and monitoring compliance
  • Providing technical assistance to service providers
  • Maintaining routing software (Bus Boss)
  • Answer general questions about ACCESS services
  • Assist with seeking alternative transportation services (e.g., participant-directed transportation; auto driver; cab service)

If you have a question or need to inform the Transportation Unit about a particular issue regarding transportation, you can email them at transportation@sgprc.org