E-Billing — Service Provider Billing System

The web-based E-Billing system is on a secure website which encrypts all data being sent back and forth between service providers and San Gabriel/Pomona Regional Center. This online system is a more efficient way for service providers to be reimbursed for services provided, which eliminates the need for paper invoices and checks.

In addition to being environmentally friendly, service providers can access billing and pay history online through the internet.

To use the E-billing system, you must first complete the E-Billing enrollment form (PDF).

E-Billing How to Guide

This presentation covers accessing the new e-billing system, log-in instructions, site navigation, viewing reports as well as other important features. View the presentation: E-Billing Training (PDF).

Payment Schedule

To ensure payment, vendors should submit their invoices to SG/PRC as soon as possible but no later than 90 days of service.

Payment schedule is based on when the invoice was submitted to the regional center. To find out when you can expect payment, click on the following link based on your service type.

All Other Provider Payment Schedule (PDF)

If you have questions about invoices submitted that have not been paid, please contact your assigned Billing/Claims Contact person.

Forgot Your Password?

If you have forgotten your password or need to reset your password, follow the Reset Password (PDF) instructions.